Common Issues and Solutions

Common Issues and Solutions

Common Issues and Solutions on ThriveTickets


Encountering issues while using ThriveTickets? Here are some common problems and their solutions:



  • Can't Log In: Ensure you are using the correct email and password. If you forgot your password, use the "Forgot Password" link to reset it.

  • Ticket Not Received: Check your spam/junk folder in your email. If you still can't find your ticket, log in to your account and download it from the "My Tickets" section.

  • Payment Issues: Verify that your payment information is correct and that you have sufficient funds. If the problem persists, contact your bank or card issuer.

  • Event Details Incorrect: If you notice incorrect details on your ticket or event page, contact the event organizer for clarification.


If you have any issues or questions, please visit our Contact Page for support.



You did not find an answer to your inquiry? Let us know and we will be glad to give you further help
CONTACT US